Looking For Front Desk Receptionist

Pet Clinic

We have a opening for Front desk receptionist at Pet Clinic.. It is a clinic for Dogs & cats, hence candidate is expected to be comfortable working around animals.

Job Summary:

As a Veterinary Clinic Receptionist, you will be the first point of contact for clients and their pets. You will be responsible for managing the front desk, handling client inquiries, scheduling appointments, and ensuring a smooth flow of operations within the clinic. The ideal candidate will possess excellent communication skills, a friendly demeanor, and a passion for animal care.

Key Responsibilities:

Client Interaction:

Greet clients and their pets with a friendly and welcoming attitude.

Provide exceptional customer service, answering questions and addressing concerns.

Handle incoming phone calls, emails, and in-person inquiries promptly and professionally.

Appointment Management:

Schedule and confirm appointments.

Manage appointment cancellations, rescheduling, and follow-up reminders.

Maintain accurate and up-to-date client and patient records.

Administrative Duties:

Check clients in and out for their appointments.

Process payments, issue receipts, and handle billing inquiries.

Maintain a clean and organized reception area, including restocking brochures and forms.

Liaise between clients and veterinary staff to ensure smooth communication.

Assist in preparing and managing client paperwork and consent forms.

Update and maintain client contact information and patient health records.

Assist with managing inventory and ordering supplies as needed.

Provide administrative support to veterinarians & staff.

Compliance and Confidentiality:

Adhere to all clinic policies and procedures.

Ensure the confidentiality of client and patient information.

Skills and Abilities:

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Compassionate and patient demeanor with animals and clients

Ability to remain calm and professional in a fast-paced environment.

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, B.Com, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office