Key Responsibilities
Team Management:
Supervise and lead a team of loan officers, providing guidance and support to ensure they meet their targets.
Conduct regular team meetings to review performance, address issues, and plan for upcoming activities.
Train and mentor team members, helping them develop their skills and knowledge.
Loan Processing:
Oversee the loan application process, ensuring that all applications are processed accurately and in a timely manner.
Ensure compliance with company policies and regulatory requirements during the loan processing cycle.
Review and approve loan applications, ensuring they meet the necessary criteria and risk assessments.
Customer Service:
Maintain high standards of customer service within the team, ensuring customer queries and issues are addressed promptly and professionally.
Resolve escalated customer complaints and issues related to loan processing.
Performance Monitoring:
Monitor the performance of loan officers, setting performance targets and conducting regular performance reviews.
Implement strategies to improve team performance and achieve business objectives.
Reporting:
Prepare and submit regular reports on team performance, loan application status, and other relevant metrics to senior management.
Analyze data to identify trends, areas for improvement, and opportunities for growth.
Risk Management:
Identify and mitigate risks associated with loan processing and team operations.
Ensure that all loan documentation and processes are in compliance with legal and regulatory standards.
- Experience1 - 2 Years
- No. of Openings1
- EducationB.A, B.C.A, B.B.A, B.Com, B.Sc, Any Bachelor Degree
- RoleLoan Team Leader
- Industry TypeBanking / Financial Services / Stock Broking
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office
- Face interview locationEgra, Purba Medinipur, West Bengal, 721429