Loan Officer

hirekaro global Services

Roles & Responsibilities:

• Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.

• Converting a suspect to a prospect. This involves the following:

- Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.

- This will also involve making calls at different times in order to achieve success.

- Need analysis

- Eligibility profiling

- Setting up an appointment

- Follow up with the prospect post every meeting with the sales officer until conclusion

• Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer.

• Responsible for conversion of suspects to prospects to customers.

• Provide support to the sales team in increasing conversions by:

- Prompt calling to all suspects / prospects

- Timely follow up with all prospects

- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance

• Responsible for complete knowledge of company products and policies as well as those of competition.

• Responsible for quality of the conversation, which entails the following:

- Accuracy

- Product Knowledge

- Appraisal Skills

- Punctuality & TOS

- TAT commitments

• Ability to handle objections.

• Updating the software. One must capture their conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where they left off.

• Generating References: The quality of conversation and ability to connect with the customer is also reflected in the number of references that they generate.

• Providing market feedback to the supervisor: It is important to share with one’s supervisor any trends that one comes across whilst speaking to a prospect. Examples could be objections from prospects re

• Experience

  0 - 5 Years

• No. of Openings

  20

• Education

  Any Bachelor Degree

• Role

  Loan Officer

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office