Client Consultation: Meet with clients to discuss their financial needs, gather information, and explain loan options, terms, and requirements.
Loan Application Assistance: Guide customers through the loan application process, ensuring accuracy and completeness in their documentation.
Loan Evaluation: Assess applicants' financial backgrounds, including credit history, income, and other relevant information to determine eligibility.
Documentation Verification: Collect, verify, and review documents such as ID, income proofs, tax documents, and other records required by the institution.
Approval Coordination: Work with underwriting and credit teams to facilitate the loan approval process, and ensure timely communication with clients on the status.
Customer Service: Provide excellent service, addressing client inquiries and offering financial advice as needed to enhance their loan experience.
Compliance and Risk Management: Ensure that all loan applications and documentation adhere to institutional guidelines and regulatory requirements.
Follow-up and Reporting: Maintain records of applications, follow up with clients, and report on loan progress to management.
Market Outreach: Occasionally participate in marketing activities to promote loan services to potential clients.