Job Description and Role and Responsibilities
- Analysing, monitoring, configuring and maintaining existing systems and identify room for improvements.
- Ensuring overall system and server uptime, availability, reliability and security.
- Liaising with 3rd party vendors, IT providers, etc. for specific requirements.
- Troubleshooting system/server issues or outages.
- Strongly familiar with UNIX and Core LINUX (Redhat, UBUNTU etc.) operating systems.
- Having strong attention to detail and deliver work that is of a high standard
- A highly goal driven and work well in fast paced environments
- Having a strong networker & relationship builder
- Responsible for driving innovation and streamlining overall infrastructure operations
- Providing support to development, test, and production teams with troubleshooting issues.
- Support provisioning of virtual machines, virtual networks, other related hardware.
- Responsible for deployment of server environments from development to production, designing and
documenting comprehensive system monitors, developing automation, problem solving of environment
issues through log analysis and troubleshooting
- Responsible for any infrastructure documentation, new technology exploration, capacity/performance
projection, and server cost estimation.
- Well versed in working with collaborative tools like Confluence wiki, JIRA if any.
- Provide support for investigation, troubleshooting and root cause analysis of issues including resolution.