Technical Support Engineer who is familiar or interested to work with Linux Servers / Windows Mail Servers, Web Servers Technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LAMP preferable.
For FRESHERS (L1), candidate in ., or (Minimum required 65%) MSc., or MCA (Minimum 70%) with better ENGLISH COMMUNICATION SKILL for Voice/Non-Voice Technical Support.
* More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose
* Capable of understanding the training & Nature of works on Job Responsibilities.
If experienced (L2 & L3),
* Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills.
* Create, Manage Cloud Servers, Mail Servers and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc)
* Ability to understand both Technical & Sales queries by customers and Analyze the system according to the requirements.
* Perform Server Update and Maintenance on timely basis, Ensure System Backups.
* Monitor Server Performance and Troubleshoot Errors.
* Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers.
* Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients.
* Office-365 Management & Support for Level-1
* GSuite Management & Support for Level-1
* Provide cyber security by Penetration Testing & Prevent from Hacking methodologies.
* Capable for Rotational shifts(Morning / ForeNoon / Evening / Night) as it's 24 X 7 organization & Adoptable for the working environment & night shifts.
* Provide Technical Support and Guidance to customers after troubleshooting technical difficulties.
* Maintain the System Security, Identify threats and Install/configure Software.
* Knowledge on Shell / Bash scripting and cronjobs
* Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails .
* To be Sincere and Honest towards the Job Responsibilities
Experience
0 - 4 Years
No. of Openings
13
Education
B.C.A, B.Sc, B.E, M.C.A, M.Sc
Role
Linux server Administrator
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office