L3 Engineer

Tech Turmeric IT Services

5 - 8 Years
1 Openings
3.0-4.5 Lac/Yr
Mumbai
Face-to-Face interview

Key Skills

Software Specialist Hardware Networking Engineer TCP-Transmission Control Protocol DNS Antivirus Server

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Job Description

L3 Engineer Roles and Responsibilities

Installing & configuring computer systems

Diagnose hardware & Networking faults

Configuring & maintaining Outlook

Troubleshooting & providing resolution to problems

Knowledge of Windows operating system & other general desktop support issues

Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts

Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)

Knowledge of Crimping & Punching

Install Antivirus Server

Provide Remote Support

Maintain Antivirus Back up

Equipped with all necessary toolkit ( Hardware / Software)

Understand the problem before applying solution

Each and every visit engineer will have to make the service report and if the call is not completed then also engineer have to make the report of pending work.

Report to the coordinator the call details

Engineer can ask for the feedback of the call and it can be implemented in service call report

Daily, weekly & Monthly Back up

Ability to handle clients professionally during all interfaces

Log & keep records of Customer queries

Log calls with Service providers

Maintain Service Installation Reports

Good interpersonal & Customer service skills

Good accurate records keeping

Good Written & verbal communication in English

Vendor Management

Inventory manage

Asset Management

File Management

skill required

Client Interaction

Good Communication Skills

Proper Dressing etiquettes

Proper Follow up and maintaining day to day reports

L3 Engineer Roles and Responsibilities

Installing & configuring computer systems

Diagnose hardware & Networking faults

Configuring & maintaining Outlook

Troubleshooting & providing resolution to problems

Knowledge of Windows operating system & other general desktop support issues

Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts

Monitor & main

Experience5 - 8 Years
No. of Openings1
EducationVocational Course, Advanced/Higher Diploma, Professional Degree, B.C.A, B.E, B.Tech
RoleL3 Engineer
Industry TypeIT-Hardware & Networking / IT-Software / Software Services
GenderMale
Job CountryIndia
Job TypeWork from Office

About Tech Turmeric IT Services

Tech Turmeric IT Services is one of the most remarkable names in the placement sector of Mumbai. We are in the business of offering various top-class placement services to clients at affordable charges. Our list of placement services includes placement consultancy services, HR consultancy services, overseas placement services, manpower recruitment services, and domestic placement services. The company focuses mainly on IT project resourcing as it is a knowledge-driven organization committed to achieving excellence in IT skills. With our experience in IT industry, our team understands the right core skills and helps our clients achieve building IT teams for projects. Several clients in Mumbai and other cities of Maharashtra have taken advantage of our placement services. Connect with us now to avail the benefits of our services.