Responsibilities
- Support all aspects of Cloud operations on a day-to-day basis and monitoring continuous availability, durability, scale and up-time of multi-cloud SAAS
- Analyse events, perform troubleshooting and incident response, communicate
with internal stakeholders and track events & problems through to resolution
- Build & maintain SOP, tribe knowledge for necessary monitoring, automation
activities
- Closely collaborating with Production engineering & DevOps on SAAS
improvements
Desired Skills And Experience
- Minimum 1 year of experience as a NOC engineer and/or Linux sysadmin and/or
instrumentation engineer
- Working knowledge of public cloud environments(AWS/Azure/GCP) &
Kubernetes orchestrated containerized workload is a plus
- Experience on any monitoring & instrumentation tools (Prometheus/Grafana, new
relic, elastic or equivalent)
- comfortable on automations (Jenkins, Python, Shell scripting)
Soft Skills
- Strong written and verbal communication skills.
- Candidate must know to speak, read and write Bengali
- Highly team oriented & practises collaboration as a key to success
- Strong attention to details and able to handle concurrently multiple tasks.
- Ability to work independently under minimal supervision
- Willing to work on shift basis (Day & Night)