Senior Manager L&LD

A Square Technologies Pvt. Ltd.

Role & responsibilities

Reporting into the Director-HR, India, the role holder is responsible for leading

the design, delivery, and evaluation of all learning initiatives for the India offices.

This role will ensure that learning and development strategies are aligned with

business objectives, promote a culture of continuous improvement, and

enhance organizational performance

Brief Job Description

The role involves collaborating with senior leadership and various department

heads to identify skill gaps and implement innovative solutions to develop talent

at all levels.

Design and deliver business skills courses aligned with the Firms

objectives and strategy

Lead the L&D function to support the offices growth by enhancing employee skills, performance, and leadership capabilities.

Participation in the conceptualization and delivery of global learning interventions, working closely with the global academy team. Provide regional business professional perspectives to ensure the comprehensiveness of these programs.

Facilitate leadership development programmes, presenting credibly to participants at all levels, including senior-level audiences

Work closely with Head of the Departments, Team Managers, Business HR Partners and Global Academy team to assess learning and development needs and implement programmes that meet the objectives

Partner with subject matter experts to create relevant content tailored to business needs.

Ensure that new hires and current employees are learning new skills quickly and developing expertise in the relevant areas

Introduce innovative learning methodologies, including digital learning platforms, coaching, mentoring, and experiential learning.

Working with Procurement team to commission external training providers, whether for classroom courses or online courses.

Partner with the Talent team and the HRBPs to ensure key talent is retained and developed.

Coach mid or senior leaders to aid learning and development on an

• Experience

  9 - 15 Years

• No. of Openings

  1

• Education

  Professional Degree

• Role

  L&LD Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office