Looking For Key Accounts Manager

Travrse Media

Note: This is Work From Office, a full-time role for the Ahmedabad location

About Travrse Media:

Travrse Media is a creative digital marketing agency known for delivering innovative solutions in social media marketing, branding, and website design. We are expanding our team and looking for a dedicated and client-focused Account Manager to manage and grow client relationships.

Role Overview:

As a Key Account Manager at Travrse Media, you will be our client's primary point of contact, ensuring their needs are met and that our services exceed their expectations. You will manage client relationships, coordinate project delivery, and identify opportunities to upsell and cross-sell our services. A strong understanding of social media platforms, including LinkedIn, Instagram, YouTube, GMB, and others, is essential to effectively manage and guide client strategies.

Key Responsibilities:

Client Relationship Management: Serve as the main liaison between clients and internal teams, ensuring clear communication and a deep understanding of client needs.

Project Coordination: Work closely with creative, content, and technical teams to ensure projects are delivered on time and meet client expectations.

Account Growth: Identify opportunities to expand client accounts by upselling and cross-selling additional services.

Client Reporting: Provide regular updates and reports to clients on project progress, performance metrics, and ROI.

Social Media Expertise: Leverage your deep understanding of social media platforms (LinkedIn, Instagram, YouTube, GMB, etc.) to guide and enhance client strategies.

Issue Resolution: Address any client concerns or issues promptly, ensuring a positive experience and maintaining strong client relationships.

Market Insight: Stay informed about industry trends, competitors, and market dynamics to provide clients with the best strategic advice.

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Post Graduate Diploma, M.B.A/PGDM, Integrated PG, Any Master Degree

• Role

  Key Accounts Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office