Key Account Executive - Bangalore

Phonepe Private Limited

Premuim Account Executive (EDC Sales)

1) Client Relationship Management: Build and maintain strong relationships with key clients. Understand their needs, expectations, and concerns. Act as the main point of contact and establish trust and rapport.

2) Strategic Planning: Develop and execute strategic plans to expand the business with existing clients. Identify opportunities for growth and upselling EDC (POS Device) or Provide EDC services.

3) Understanding Client Needs: Gain a deep understanding of the client's industry, business objectives, and challenges. Use this knowledge to propose Payment solutions that align with their goals and drive mutual success.

4) Collaboration with Internal Teams: Coordinate internally with sales, marketing, operations, and other departments to ensure seamless delivery of products or services to clients. Advocate for the client within the organization.

5) Problem Solving: Address any issues or concerns raised by clients promptly and effectively. Take ownership of problems and see them through to resolution.

6) Reporting and Analysis: Track MTD , FTD metrics, update reports on Lead Funnal status, and provide insights or recommendations based on Market/Merchant analysis. Monitor market trends and competitor activities that may impact Merchant.

7) Customer Satisfaction: Ensure high levels of customer satisfaction by proactively engaging with Merchants, anticipating their needs, and exceeding their expectations whenever possible.

8) Revenue Growth: Drive revenue growth from Chain Outlets by identifying cross-selling and upselling opportunities. Meet or exceed sales targets set for the Month.

9) Feedback Collection: Gather feedback from Merchants on products, services, and overall satisfaction. Use feedback to improve Service and enhance the Merchant experience.

10) Industry Knowledge: Stay informed about industry trends, market activities, and competitors. Share relevant insights with Manager / company as advisor.

• Experience

  2 - 4 Years

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School

• Role

  Key Account Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office