Designation : Junior Consultant / Consultant (Full Time)

Vardhman Consultancy Services

0 - 6 Years
50 Openings
2.5-3.5 Lac/Yr
Jaipur
Face-to-Face interview

Key Skills

Communication Manager Written Communication

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Job Description

Process : Inbound Customer Care.

Exp : 0 to 4yrs

CTC : Between to with variable 15 % of annual CTC.

Working Hours : hrs Shift ( including 1 hr break )

Working Days : 6 days working rotational shift & 1 rotational off

Below is the job description of the role –

• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

• Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.

• Building lasting relationships with clients and other call center team members based on trust and reliability.

• Utilizing software, databases, scripts, and tools appropriately.

• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

• Taking part in training and other learning opportunities to expand knowledge of company and position.

• Adhering to all company policies and procedures.

Looking for candidates who have -

• Excellent Verbal and Written communication Skills. – ( ENGLISH AND HINDI)

• Preferable experience in Voice Process

• Willing to work in rotational shifts & work from the office only

Experience
0 - 6 Years
No. of Openings
50
Education
Diploma, Higher Secondary, Any Bachelor Degree
Role
Junior Consultant
Industry Type
Insurance / Claims
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Vardhman Consultancy Services

VCS is a professionally-managed human Resource recruitment and placement consultant based in Jaipur Rajasthan. The company was founded in 2012 with a focus on recruitment and human resource services. Our Company is headed By Mr Vikas Jain and We are backed by a highly experienced team that is highly adept at understanding your job requirements as a candidate and identifying the right candidates who suit the job requirements of your company. We have an excellent database of the both available jobs as well as the best in class candidates.rnrnWe are engaged in the placement of professionals at the senior, middle and junior level. We are dedicated to provide reliable professionals search & staffing services to fulfill all your recruiting needs. Vardhman Consultancy offers recruiting solutions known for cost savings, standardization of processes, increased speed with quick response time and time delivery along with the quality HR service.