Junior Business Analyst

P.S International HR Consultants

0 - 1 Years
2 Openings
Not Disclosed
Mumbai
Face-to-Face interview

Key Skills

Business Analysis Sales Support CLOUD CX Customer Satisfaction Customer Service Walk in

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Job Description

Roles and Responsibilities

Get trained and certified on cloud CX platforms.

Understanding the business and technical requirement and provide best customer experience during product configuration.

Provide product training and product demonstrations to customers during the engagement.

Stay up to date with knowledge of the products.

Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues.

Onboarding and Training customers to become better product users.

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

Ensure proper recording and closure of all issues.

Provide assistance to reporting manager in pre-sales activities and documentation

Experience
0 - 1 Years
No. of Openings
2
Education
B.C.A, B.E, B.Sc, M.C.A, M.Sc
Role
Business Analyst
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About P.S International HR Consultants

P.S International HR Consultants is a growing name in the placement sector of Maharashtra, specialized in providing a range of solutions under one roof. . We are based in Navi Mumbai (Maharashtra, India) and we operate with a worldwide network of placement agents and consultants. We believe in the ethics of transparency, hard work and value-based services. We are involved in providing first-class placement services to the candidates looking for suitable job and corporates seeking the best skill-set.