• Responsible for accomplishment of sales performance of the multiple locations within the given territory as per set parameters complying with corporate governance.
• Communicate the expectations to the staff whilst Supervising and guiding the Store Managers and the sales teams effectively to achieve their individual targets as well as store target
• Responsible for increasing sales volumes by improvising suitable selling techniques among the stores
• Responsible for all stock pertaining to locations and ensure corrective processes are followed by the teams when Stock Taking / Stock Undertaking / daily Stock Counting is executed across the multiple stores you are responsible within the territory.
• Establish, maintain and implement strategies to expand the customer base and inform the trends of market information to the Management.
• Monitor your team's performance and motivating them to reach targets on daily basis
• Train the sales teams to enhance sales accomplishments as per the expectation of the Management and thrive at their best
• Evaluate staff performance periodically as per the set guidelines and inform HR and Management.
• Address day to day operational needs objectively and effectively to smoothen the frontline sales
• When there are staff concerns relating HR, liaise with the HR department to lead solutions to the staff as required as per set guidelines
• Maintain the shop operations, shop floor ethics of staff, Display of products, visual merchandise etc.. as per the set guidelines of the Management
• Provide MIS to the Management as required of sales operations
• Attend to the Weekly / Monthly / Quarterly review meeting with the Management and be able to bring in insights of the current market trends / details to add value to the business and growth of Sales
• Liaise and work closely with the Product department in sharing feedback on the needs of the Jewellery collection, based on the demand of the customer