IT TEAM LEAD

  • icon job experience 7 - 10 Years
  • icon job opening 02 Openings
  • icon salary 4.0-6.0 Lac/Yr
  • icon job location Andheri Mumbai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Positive Attitude Team Management Customer Care Executive Walk in

Job Description

Ajit Pune Dream: Strong process management skills, using all resources efficiently and effectively.

The ability to lead and motivate a team is critical to progressing any project. need to resolve personality conflicts and boost team spirit while also guarding against late or sloppy work

To work effectively, managing people is essential. From delegating work to holding individuals accountable, it's a responsibility to set goals, evaluate performance, and encourage collaboration.

Responsible for people management of the service delivery team and quality management of the team and third party suppliers

Responsible for Customer Care function which includes Complaint & Query management, Customer Care, Customer Retention & Service Delivery interface with channels & back end operations.

Good communication and interpersonal skills that enable working relationships to be developed at all levels

Proactively identifies areas for improvement, shares lessons learned with colleagues and encourages others to do the same.

Personal behaviors and values that nurture openness, honesty, trust, mutual respect and support from all team members in line with service excellence ideals

Ability to handle concurrent tasks with appropriate priority

Experience in Environment Management including provisioning, support and integration

Experience in Configuration Management, Capacity Management, Server Availability and tracking metrics & SLAs

Coordinate with test manager to ensure test planning is conducted.

Ensuring client delight and building working relationships with the clients.

Responsible for delivery of IT services which includes Client Site Services, Technical Operations Services, ITS support services, Logistics Operations and Asset Management ensuring performance goals and cost commitments are met.

Coordinate with PMO team to ensure the setup activities are completed in time.
  • Experience

    7 - 10 Years

  • No. of Openings

    02

  • Education

    Any Bachelor Degree

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Rudra Infotech

We are specialize in job agencies, HR Support and Corporate Sales Training.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Customer Care Executive (0-1 Years)

Legpro

  • Location Marol Mumbai
  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer ServiceTroubleshooting SkillsInternational Call CenterVoice ProcessEnglish Language

Customer Care Executive (Full Time)

Job Provider Consultancy

  • Experience 0 - 1 yrs
  • Salary 3.3 Lac/Yr
Customer ServiceSalesInternational Call CenterVoice ProcessTelesales

Customer Service/ Sales

Hiring India

  • Location Mumbai
  • Experience 1 - 2 yrs
  • Salary 4.0 Lac/Yr
Customer Care ConsultantInternational Sales

Customer Service Executives

Orionin A.H.T. Services Pvt Ltd

  • Experience 0 - 1 yrs
  • Salary 4.3 Lac/Yr
Service DeskCustomer Service

Customer Care Executive (0-5 Years)

The Digital Worlds

  • Experience 0 - 5 yrs
Customer RelationshipOutbound CallingCustomer CareCustomer ServiceCustomer Support

Customer Services Executive (Full Time)

SA Modern solution

  • Experience 1 - 3 yrs
  • Salary 4.0 Lac/Yr
Customer CareInbound

Urgent Requirement For Customer Services Executive

SA Modern Solution

  • Experience 1 - 2 yrs
Customer CareInbound

Opening For Inbound Customer Service

Meera Enterprises

  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer Care

Hiring For Voice Customer Services Telgu,Tamil,Malayalam,Kannada

Meera Enterprises

  • Experience 1 - 2 yrs
  • Salary 2.0 Lac/Yr
Customer Care ExecutiveDomestic Voice Process

Urgent Opening For Customers Service Executive

Pace International Logistics

  • Experience 0 - 1 yrs
  • Salary 1.8 Lac/Yr
Customer ServiceMicrosoft ExcelEmail DraftingOutlook

Female - Urgent Requirement For Customer Care Executive

Nexus Digital Marketing Pvt Ltd

  • Location Andheri East
  • Experience 0 - 2 yrs
  • Salary 2.5 Lac/Yr
Customer ServiceCustomer Care

Urgent Openings For Customer Care Executive at Marol Andheri (E)

Hi-tech HR solutions

  • Location Andheri Mumbai
  • Experience 1 - 5 yrs
Customer AssociateCustomer Care Executive

Customer Service Executive (Full Time)

Mindsarray Technologies Pvt. Ltd

  • Location Malad West Mumbai
  • Experience 0 - 6 yrs
Customer RelationshipCustomer CareCustomer ServiceCustomer Support

Customer Services Executive

Corporate Hub Consultancy

  • Experience 0 - 5 yrs
  • Salary 7.5 Lac/Yr
Good Communication SkillsCustomer ServiceCustomer CareInboundVoice ProcessComplaint HandlingVoice Support

Walk-Ins Interview For Customer Service Executives

Right Properties

  • Location Bandra West Mumbai
  • Experience 1 - 2 yrs
  • Salary 1.5 Lac/Yr
Service DeskCustomer CareCustomer ServiceTroubleshooting SkillsInternational Call Center

Customer Care Executive jobs near by Locations

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it