IT Help Desk Support

Sba Info Solutions Pvt. Ltd

1 - 2 Years
2 Openings
Not Disclosed
Bangalore
+1 Chennai
Face-to-Face interview

Key Skills

IT Service Management Ticket Handling Incident Problem Change Management

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Job Description

Understanding the customer reported IT incidents & provide resolution within SLA. Timely escalations to vendors & backend teams for quicker resolution.

- Timely escalations to backend team & vendors & tracking to closure

- knowledge in mailing & Linux would be added advantage

- Atleast 1 year in customer handling in a process oriented IT support industry.

Experience
1 - 2 Years
No. of Openings
2
Education
B.C.A, B.Sc, Diploma, Advanced/Higher Diploma, M.C.A, M.Sc, Any Bachelor Degree, Post Graduate Diploma
Role
IT Support Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Sba Info Solutions Pvt. Ltd

Businesses Today Need World Class Dynamic It Infrastructure to Reduce Costs, Enable Growth, Ensure Scalability and Mitigate Risks. Sba Iis Helps Clients Plan, Implement and Manage An Efficient, Resilient, Flexible It Infrastructure. Sba is the Choice of Partnership for Infrastructure Services Be It Transformational Outsourcing Tied to Business Outcomes, Integrated Managed Services, or Discrete Services. Sba Trusted Services Helps You to Plan, Implement and Manage An Efficient, Resilient, Flexible It Infrastructure.