IT Help Desk Support

  • icon job experience 1 - 2 Years
  • icon job opening 2 Openings
  • icon salary Not Disclosed
  • icon job location Bangalore
  • Face-to-Face interview Face-to-Face interview
Key Skills

IT Service Management Ticket Handling Incident Problem Change Management

Job Description

Understanding the customer reported IT incidents & provide resolution within SLA. Timely escalations to vendors & backend teams for quicker resolution.

- Timely escalations to backend team & vendors & tracking to closure

- knowledge in mailing & Linux would be added advantage

- Atleast 1 year in customer handling in a process oriented IT support industry.
  • Experience

    1 - 2 Years

  • No. of Openings

    2

  • Education

    Diploma, Advanced/Higher Diploma, Any Bachelor Degree, B.C.A, B.Sc, Post Graduate Diploma, M.C.A, M.Sc

  • Role

    IT Support Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Sba Info Solutions Pvt. Ltd

Businesses Today Need World Class Dynamic It Infrastructure to Reduce Costs, Enable Growth, Ensure Scalability and Mitigate Risks. Sba Iis Helps Clients Plan, Implement and Manage An Efficient, Resilient, Flexible It Infrastructure. Sba is the Choice of Partnership for Infrastructure Services Be It Transformational Outsourcing Tied to Business Outcomes, Integrated Managed Services, or Discrete Services. Sba Trusted Services Helps You to Plan, Implement and Manage An Efficient, Resilient, Flexible It Infrastructure.
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