o Troubleshoot hardware, software and network operating system
o Be familiar with all hardware and software used in Resort
o Be familiar with network operating system
o Provide orientation to new users of existing technology
o Train staff about potential uses of existing technology ,updating software,
o Provide individual training and support on request
o Provide recommendations about accessing information and support
o Maintain current and accurate inventory of technology hardware, software and resources
o Troubleshoot all technology issues
o Maintain log and/or list of required repairs and maintenance
o Provide network access to guest and work station
o Provide network accounts and passwords as required
o Input and maintain IP addresses
o ability to install and administer computer
hardware, software and networks
o Troubleshoot the guest computer software and hardware problem and network related problem
o To help front office employee to check in and check out of guest.
a. To ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest
o