IT Manager

  • icon job experience 7 - 13 Years
  • icon job opening 1 Openings
  • icon salary 5.0-11.0 Lac/Yr
  • icon job location Jaipur
  • Face-to-Face interview Face-to-Face interview
Key Skills

Networking ERP Implementation IT Operations Management Networkling Engineer Walk in

Job Description

Technical Support Manager responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. For more complex problems that require nuanced instruction,

Responsibilities and Duties

Identify solutions to software and hardware issues

Diagnose and troubleshoot technical issues, hardware and network related.

Ask User targeted questions to quickly understand the root of the problem

Track system issues through to resolution, within agreed time limits

Properly escalate unresolved issues to appropriate internal teams (. Server, Network or Firewall)

Provide prompt and accurate response to plant users.

Ensure all issues are properly logged

Prioritize and manage several open issues at one time

Prepare accurate and timely reports

Document technical knowledge in the form of notes and manuals

Should have computer hardware knowledge related to printers, desktops and laptops.

Able to monitor and trace Network related issues.

Managing deployment of softwares (as per the Company guidelines)

Well verse with MS office Suite such as Word,excel,PowerPoint and outlook.

Good understanding of computer systems, mobile devices and other tech products

Ability to diagnose and troubleshoot basic technical issues

Familiarity with remote desktop applications and help desk/Call logging software.

Excellent problem-solving and communication skills

Bachelors degree in information technology, Computer Science or relevant field.
  • Experience

    7 - 13 Years

  • No. of Openings

    1

  • Education

    Diploma

  • Role

    It Manager

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Connexions Management Consultants

Established in 2000, Connexions Manpower Consultants is the brainchild of Mr. Rohit Vyas who has since its inception maintained a hands-on approach to Human Resource Solutions. In the Eight years of its existence we have grown to become one of the major HR services solutions provider. The company is on the threshold of entering the global arena.
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