Urgently Hiring IT Manager/IT Service Delivery Manager For Pune(Sirwal)

ABS International

Leading Pharma Packaging is a leading global manufacturer of comprehensive pharma packaging solutions for the pharmaceutical industry.

Key Responsibilities:

Monitor daily operations with regards to service desk. Propose projects to improve services to end users for Global level.

Propose a generic CAB/ Change Management process and ensure all IT departments follow the CAB instructions. Coordinate the CAB (Change Advisory Board)

Monitor local Infrastructure . server hardware, network, software & operating systems. Pro-actively work together with the different IT Centre of Excellence to resolve any issue.

SPOC for local business on any IT related questions, manage local IT budget and ensure customer satisfaction.

Negotiate together with procurement team for Service Agreements with external providers.

Management of CCTV surveillance system, Meeting Room VC devices and Telephone system.

Other Important Aspects:

Solid infrastructure knowledge around Network (Fortinet, Cisco), Security and data centres (VMWare, Veeam). Cloud knowledge (Azure) is a PLUS

Vendor management to deliver excellent service delivery to end customers.

Experience of working in Tally Prime environment is an asset and experience of working in ERP (SAP/Oracle/JD Edwards etc.) environment is good to have.

Graduate in any specialization with / Diploma/ Degree in Computer Science/ Hardware & Networking

Good understanding of IT Environment & Functional business needs with 7 to 9 years of Experience.

• Experience7 - 10 Years
• No. of Openings2
• EducationB.C.A, M.C.A
• RoleIT Manager
• Industry TypePrinting / Publishing / Packaging
• Gender[ Male / Female ]
• Job CountryIndia
• Type of JobFull Time
• Work Location TypeWork from Office