Hiring For Workspace IT Infrastructure Analyst

  • icon job experience 5 - 11 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • icon job location Pune
  • Face-to-Face interview Face-to-Face interview
Key Skills

L1 Technical Support Engineer Mac Operator Audio Conferences Zoom Call Remote Support Hardware Support Network Support LAN WAN Troubleshooting Linu Windows

Job Description

Role: Workspace IT Infrastructure Analyst

Exp: 5+ yrs.

Location: Pune

Notice period: 1 month

Responsibilities:

● Work closely with stakeholders to determine and execute strategies to enable

consultants, clients and guests to work effectively and collaboratively - in our

offices and on client sites

● Support and help customers use our internal applications such as video

conferencing, collaboration, device management and security

● Deal with multiple requests simultaneously - face to face, via chat, email and a

ticketing system

● Manage complete lifecycle of assets by working closely with Procurement Lead

● Help with IT consulting and coordinate office build outs and ODC setup.

● Liaise with external providers and vendors to provide a consistent and seamless

experience for consultants, clients and guests

● Be the subject matter expert on hardware, infrastructure delivery and

maintenance and work closely with delivery teams to implement, secure and

maintain this infrastructure

● Work with CSTs to ensure consultants have the tools they need to do their role

effectively

As a values-based organization we highly value personal skills and a passion for

technology. We are looking for someone with the following skills :

● Problem analysis and solving skills, proactively thinking outside existing solutions

and look at ways to improve what has been implemented. improve user

experience around printing, pairing etc.

● Proactive communication in English with the team, stakeholders, customers and

guests - including colleagues from around the world. This will include both

written and verbal communications.

● Collaborative approach and understanding the value of pairing and knowledge

sharing

● Actively managing your own time and tasks but seeking help and guidance when

necessary, while constantly providing transparency on tasks

● Supporting not only stakeholders
  • Experience

    5 - 11 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree, Professional Degree

  • Role

    IT Infrastructure Analyst

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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