Role: Workspace IT Infrastructure Analyst
Exp: 5+ yrs.
Location: Pune
Notice period: 1 month
Responsibilities:
● Work closely with stakeholders to determine and execute strategies to enable
consultants, clients and guests to work effectively and collaboratively - in our
offices and on client sites
● Support and help customers use our internal applications such as video
conferencing, collaboration, device management and security
● Deal with multiple requests simultaneously - face to face, via chat, email and a
ticketing system
● Manage complete lifecycle of assets by working closely with Procurement Lead
● Help with IT consulting and coordinate office build outs and ODC setup.
● Liaise with external providers and vendors to provide a consistent and seamless
experience for consultants, clients and guests
● Be the subject matter expert on hardware, infrastructure delivery and
maintenance and work closely with delivery teams to implement, secure and
maintain this infrastructure
● Work with CSTs to ensure consultants have the tools they need to do their role
effectively
As a values-based organization we highly value personal skills and a passion for
technology. We are looking for someone with the following skills :
● Problem analysis and solving skills, proactively thinking outside existing solutions
and look at ways to improve what has been implemented. improve user
experience around printing, pairing etc.
● Proactive communication in English with the team, stakeholders, customers and
guests - including colleagues from around the world. This will include both
written and verbal communications.
● Collaborative approach and understanding the value of pairing and knowledge
sharing
● Actively managing your own time and tasks but seeking help and guidance when
necessary, while constantly providing transparency on tasks
● Supporting not only stakeholders
Experience
5 - 11 Years
No. of Openings
1
Education
Any Bachelor Degree, Professional Degree
Role
IT Infrastructure Analyst
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office