Helpdesk Coordinator (Only Females)

Rahitech Solution Pune

1 - 2 Years
10 Openings
2.5-2.8 Lac/Yr
Pune
Posted 23 days ago
Face-to-Face interview

Key Skills

Communication Skills Written Communication Customer Support Client Service

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Job Description

We are looking for a Help Desk coordinator L1 profile to provide technical assistance to our clients.

Roles & Responsibilities:-

�� Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems

�� Meetings set up to include video conferencing using Polycom, Conference Bridge, and LCD projector set ups

�� Installation of new equipment to fulfill IT requirements for Components

�� Must possess good customer relation skills, will be interfacing with customers daily

�� Must be able to work unsupervised and perform tasks assigned

�� Diagnoses and resolves more basic or common problems through discussions with end users

�� Assigns 2nd level technology support tickets to appropriate internal departments

�� Tickets all communications within our Enterprise Service Desk system

�� Provides low to moderate level of customer service support for office automation applications, personal computers, and printers

�� Accurately documents and reports problems to technical staff for resolution

Additional Requirements:-

�� Good communication skills

�� Willing to work in shift and teamwork

�� Salary:- Upto LPA

�� Location:- Pune

�� Experience:- 1 + year

�� Education:- Bachelor��s degree in Information Technology or Computer Science/ Diploma engineering or relevant experience

�� Contact person: - Vishnu kendre

�� Mail ID :

�� Job Types: Full-time, Permanent

�� Pay: ��250, - ��280, per year

Thanks & Regards

Vishnu Kendre

HR Executive

Experience
1 - 2 Years
No. of Openings
10
Education
Higher Secondary, Diploma, Any Bachelor Degree
Role
IT Helpdesk Coordinator
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
09, 3rd Floor, Upendra1, Shankarao Joshi Rd, opp. Nisaraga Hotel, opposite Padale Palace, Nal Stop,

About Rahitech Solution Pune

Job Description
designation: Network Monitoring & Security Manager.
no. of Position: - 05 Candidates
job Description:
skills:
Total 2 Years, Out of Which Minimum 1 Year Should Be Working as a Core Network & Security Administrator in An Enterprise Environment.
Should have Worked On Cisco Routers and Switches.
Knowledge of Fortigate Firewalls is Preferable.
Should have Experience of in Management of Hips and Nips
Good Understanding of Lan / Wan Architecture,
Lan Switching with Vlan, Routing Protocols,
Mpls, Firewalls, Hips, Nips,
Web Gateway Security Products ( Websense or Ironport or Barracuda or Blue Coat Etc) Etc.
- Must have Good Communication Skill.
-must have Good Knowledge of Dbms.
- -good Knowledge of Ms. Excel.
- Can Able to Handle Pressure.
technical Skills:- Ccna / Level 2 Ccnp and for Security Manager - Ccsp Certification
qualification: B.e/ B. Tec/ Mca /mcs /bcs/bca/ Three Year Diploma / Any Graduate
experience: 1 to 4 Years
ctc: Up to 3.6 Lacs per Annum (can Be Negotiable as per the Experience of Candidate).