IT Executive

AVP HR Solutions

Duties & Responsibilities: -

• Provide technical assistance with computer hardware and software

• Resolve issues for staff via phone, in person, or electronically

• Log bugs and enhancement requests

• Perform hardware and software installations, configurations and updates as needed

• Resolve technical issues in a timely manner using available resources within the company

• Diagnosing outlook related issues.

• Resolving network issues.

• Identifying hardware and software solutions.

• Installing and configuring hardware and software.

• Speaking to Employees to quickly get to the root of their problem.

• Talking employees through a series of actions to resolve a problem.

• Following up with employees to ensure the problem is resolved.

• Replacing or repairing the necessary parts.

• Managing multiple cases at one time.

• Keeping Inventory of IT Assets.

Requirement: -

• Good Communication Skills

• Strong troubleshooting and critical thinking skills

• Graduate or Equivalent degree

• knowledge of Windows Linux & Mac OS, Microsoft Office 365, Operational skills on Video

Communication equipment’s, Cisco WebEx

• Basic Citrix Knowledge desirable

• Knowledge of Networking

• Knowledge of Teams, Zoom

• Experience

  2 - 4 Years

• No. of Openings

  10

• Education

  Diploma, Any Bachelor Degree

• Role

  IT Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office