IT Executive

Spectrum talent management

JOB DESCRIPTION

IT Support Executive

Duties and Responsibilities

• Install and configure software and computer systems.

• Troubleshoot and resolve issues with software or hardware.

• Walk colleagues through steps to help them resolve their technical problems.

• Maintain procedures and reports that provide technical support to the entire organization.

• Analyze records and logs to spot underlying trends and potential issues.

• Support the implementation of new solutions or applications.

• Establish accounts for new users and assist with password or login problems.

• Test, evaluate, and make decisions about new technology for the business.

• Participate in business-wide meetings to provide insight into technical requirements.

Requirements and Qualifications

• Associate’s or bachelor’s degree in computer science or a related field.

• 2+ years of experience in a technical support role.

• Certifications are preferred, but not required.

• Working knowledge and expertise with a variety of software, hardware, and applications.

• Willingness to solve complicated problems and see projects through to completion.

• Analytical skills to study problems and records and identify solutions.

• Team-oriented attitude to help other colleagues and departments with technical problems.

• Strong interpersonal communication and relationship-building skills.

• Ability to manage time and effectively prioritize numerous projects at one time.

• Comfortable working in rotational shifts

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  IT Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office