Installing and configuring computer hardware operating systems and applications within the organization.
Monitoring and maintaining the installed computer systems and networks.
Talking various departments staff through a series of actions, either direct (on the site) or over the telephone to help set up systems or resolve issues within the company.
Troubleshooting day to day system and network problems and diagnosing and solving hardware or software faults within the organization.
Repairing / replacing computer hardware parts as required.
Following diagrams and written instructions from seniors from same department to set up a new system as required.
Setting up new users' accounts and profiles and dealing with password issues.
Provide technical support for application systems within the organization.
Respond to general questions and trouble tickets in a timely manner.
Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.
Working continuously on a task until completion.
Prioritizing and managing many open cases at one time.
Rapidly establishing a good working relationship with the company staff and other third party professionals (Ex: Application support team) to achieve the smooth functioning of the system installed towards companies interest.
Reporting to IT Head/ IT Team Lead with all daily activities.
- Experience1 - 2 Years
- No. of Openings4
- EducationDiploma, B.E
- RoleIT Executive
- Industry TypeIT-Hardware & Networking / IT-Software / Software Services
- GenderMale
- Job CountryIndia
- Job TypeWork from Office