End User support-L1- IT Engineer

Job Description

 Install, upgrade, support and troubleshoot Windows and any other authorized desktop software/applications(eg MS Office, Outlook, O365 etc)

 Install, upgrade, support and troubleshoot End User Workspace Hardware such as desktop, laptops, Printers, Mobile Devices, Scanners etc

 Maintain inventory of spares and IT Assets at CUSTOMER location

 Perform general preventative maintenance tasks on devices and software

 Basic Network knowledge & Troubleshooting.

 Good understanding of AV,AD, DNS, DHCP,Wireless, Backup/Restore and Patching

 To accurately record, update and document requests using the IT service desk system

 Should co-ordinate with Central IT for all compliance related tasks

 Flexible to work in shifts and remote locations

 Excellent verbal communication skills

 Fluency in English
  • Experience

    1 - 2 Years

  • No. of Openings

    10

  • Education

    B.E

  • Role

    IT Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Solid Systems Global

With companies trying to scale their hardware to larger volumes, economising on cost becomes an important factor. Working with Solid Systems Global not only helps economise the cost of IT hardware maintenance but also saves time and energy spent on the procurement of parts, decreasing downtime and still expanding into regions effortlessly and seamlessly. We provide network hardware replacement and field services with anytime access to Certified Engineers to help ensure fast, expert resolution of critical network issues.
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