We are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware, software, CCTV, UPS, Server, All types of Printer's issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT related issues.
To ensure success as a Desktop Support Engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class Desktop Support Technician provides fast and effective support for clients experiencing basic hardware and software issues.
Desktop Support Engineer Responsibilities:
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Troubleshooting hardware and software issues.
Troubleshooting CCTV issues and fixing the problem.
Troubleshooting UPS issues and fixing the problem.
Troubleshooting Server issues and fixing the problem.
Troubleshooting All types of Printer's and fixing the problem.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training on computer operation and management.
Completing job reports and ordering supplies.
Contract length: 24 months
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1 - 2 Years
3 Openings
0.9-1.0 Lac/Yr
Face-to-Face interview