IT Business Development Executive (0-4 Years)

Ecotence Technlogy

Job Summary:

Manage and nurture relationships with key IT clients, delivering exceptional service, identifying growth opportunities, and ensuring client satisfaction.

Key Responsibilities:

1. Client Management:

a. Maintain strong client relationships

b. Address inquiries and resolve issues

2. Account Oversight:

a. Manage client accounts

b. Ensure services meet client needs

3. Business Development:

a. Identify growth opportunities

b. Propose strategies to enhance client satisfaction

4. Technical Support:

a. Provide technical advice

b. Coordinate with technical teams for issue resolution

5. Reporting:

a. Maintain client interaction records

b. Prepare account status reports

6. Knowledge of IT Technology Sector:

tain a deep understanding of current IT technologies, trends, and innovations to effectively communicate and recommend solutions to clients.

b. Continuously update knowledge on IT products, services, and market dynamics to provide informed guidance and support to clients.

Qualifications:

• Education: Bachelor’s in IT, Business, or related field

• Experience: Preferred 6 months-5 years in IT client relationship management

• Skills: Knowledge of IT products, CRM software, excellent communication, problem-solving

• Certifications: Relevant IT or CRM certifications are a plus

Key Competencies:

• Customer focus

• Strong communication

• Problem-solving

• Proactivity

• Adaptability

• Experience

  0 - 4 Years

• No. of Openings

  8

• Education

  Higher Secondary

• Role

  It Business Development Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  ASO 608, Astra Towers, Action Area IIC, Newtown, New Town, West Bengal 700161