Senior Process Associate - International Voice Process

Ascendz HR Solutions

International Voice Process

Designation: Senior Process Associate

Vacancy: 120

Shift : Night shift

Shift Timings: PM to AM

Work Location: Chennai

Eligible Candidates:

Freshers with any educational background but Excellent Communication is mandatory

Experienced Candidate with 1 - 4 years in any International call centre.

Job Description:

• Effective English oral communication skills

• Excellent, analytical, listening and organizational skills

• Candidate must have good English written / verbal communication skills. In

addition, English Language Comprehensive must be good.

• Candidates must be open to relocate to any location and work in shifts (where and

when required)

• Candidates must be available to join immediately.

• Excellent customer service skills and great enthusiasm for helping customers.

• Must be able to prioritize, planning work activities efficiently to meet deadlines and

high-level goals and complete all job duty requirements

• Must be able to adhere to schedule changes based on department and/or business.

• Must be an energetic self-starter with the ability to work both independently and

within a team.

• Excellent time management skills, attention to detail and the ability to multi task

• Capacity to handle change, stay open to different ideas, support positive changes

• Initiative: Identifying what needs to be done and doing it before being asked or

before the situation warrants it

• Performance based Hike will be given.

• Ability to continually display positive attitude.

• Stay current with system information, changes and updates

• Speed Efficiency from the candidates.

• Team Work to be done.

• Perform under pressure.

• Regularity & Punctuality

• Good time management and leave management.

• Adaptability and Flexibility.

• Ethic

• Experience

  0 - 4 Years

• No. of Openings

  80

• Education

  Advanced/Higher Diploma, Any Bachelor Degree

• Role

  International Voice Process

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office