International Voice Process

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Company Name: Medusind Solution

Location:Coimbatore,Chennai

Shift Time: 9:30pm to 6:30am

Experience: Freshers & 1+ year of experience into voice

Educational Qualifications: Any Under Graduate or Graduate

Job Description:

Outbound calls to insurances for claim status and eligibility verification.

Denial documentation and further action.

Calling the insurance carriers based on the appointment received by the clients.

Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

Calling insurance companies to get the status of the unpaid claims.

Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

Maintain the individual daily logs.

Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

Work cohesively in a team setting. Assist team members to achieve shared goals.

Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.

Communication / Issue escalation to seniors if there is any in a timely manner

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  B.A, B.B.A, B.C.A, B.Com, B.Ed, Bachelor of Hotel Management, Diploma, Any Bachelor Degree

• Role

  International voice process

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office