US Process - International Voice Executive

Spanco

Job Title: US Process - International Voice Executive

Company: Spancore Technology

Location: Coimbatore, Tamil Nadu

About Us:

Spancore Technology is a leader in delivering high-quality BPO and IT solutions, catering to international clients across various industries. We take pride in our exceptional customer service and innovative approach. Join our dynamic team in Coimbatore as an International Voice Executive for the US process, and take your career to global heights.

Job Description:

We are looking for enthusiastic and customer-focused professionals for our US Process - International Voice team. This role involves handling inbound and outbound calls for our international clients, ensuring customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities:

Handle international inbound and outbound calls for US-based clients.

Provide accurate information and resolve customer queries in a timely manner.

Ensure high levels of customer satisfaction and maintain professional interactions.

Adhere to process guidelines and meet performance metrics.

Collaborate with team members and supervisors to resolve complex issues.

Document customer interactions and follow-up actions accurately.

Key Requirements:

Exceptional verbal communication skills in English (neutral accent preferred).

Desired Candidate Profile

Education-

12th and UGor pg : Any Graduate - Any Specialization

Contact:nine zero four double

Email :

Adress:no 347 ds complex nehru street

near hotel mangala international

ganhipuram coimbatore

web:

contact ,

• Experience

  0 - 5 Years

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree

• Role

  International Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  coimbatore