International Voice Process - Credit Card Collections

  • icon job experience 1 - 5 Years
  • icon job opening 30 Openings
  • icon salary 3.3-4.8 Lac/Yr
  • icon job location Thane West
  • icon job posting Posted 13 days ago
  • Telephonic interview Telephonic interview
Key Skills

International BPO International Collection Experiance V5 English Communication

Job Description

### *Job Title:* International Voice Process - Credit Card Collections

*Company:* First Credit Services Pvt Ltd

*Location:* Thane

*About the Role:*

We're seeking dynamic individuals to join our team as International Voice Process agents. You'll be responsible for handling credit card collections for US clients.

*Key Responsibilities:*

* Making outbound calls to customers

* Handling inbound calls from customers

* Resolving customer queries and complaints

* Collecting overdue payments

* Maintaining accurate records and reports

*Requirements:*

* *Experience:* Minimum 6 months of experience in US voice processes, preferably in sales, retentions, collections, or customer service.

* *Qualification:* HSC/Graduate

* *Communication Skills:* Excellent verbal and written communication skills in English

* *Technical Proficiency:* Basic computer skills

* *Shift Timings:* Rotational shifts (5:30 PM - 2:30 AM) and (8:30 PM - 5:30 AM)

* *Week Offs:* 2 rotational week offs

*What We Offer:*

* Competitive salary up to 38k

* Exciting career growth opportunities

* A dynamic and supportive work environment

* Comprehensive training and development programs
  • Experience

    1 - 5 Years

  • No. of Openings

    30

  • Education

    Higher Secondary

  • Role

    International Voice Process Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time (Night Shift)

  • Work Location Type

    Work from Office

About Secure Vision Global

Welcome to Secure Vision Global- your long-term partner, working closely with you to achieve your HR goals and drive your business success. At Secure Vision Global, we help you find the perfect talent for your company, create a seamless onboarding experience, boost employee engagement, and upgrade your workforce.

We provide customized HR solutions for every industry. We understand your unique needs and challenges and tailor our services to deliver exceptional results. Our methods are evidence-based and research-driven, ensuring measurable outcomes. We take pride in our team of HR consultants who are highly qualified and lead HR programs & projects, conduct thorough research to identify issues and provide the best advice and recommendations to resolve various HR challenges. Our professionals specialize in preparing strategic plans to address HR matters in organizations. They assist in recruiting the right talents, training, and implementing HR technology efficiently.

Our Vision:

Our vision is to create a place where HR is seamlessly incorporated into business strategy, powering organizational success and allowing individuals to achieve their maximum potential.

Our Mission:

Our mission is to be the HR partner for organizations of all sizes, providing the best solutions that optimize every aspect of their workforce management, delivering optimum results and outstripping expectations.

Why Choose Us?

  • Our visionary approach anticipates your future needs and helps you stay ahead of the curve.
  • We help reduce time and costs related to talent acquisition and onboarding.
  • We help you develop a future-proof workforce with the required knowledge and skills.
  • With us, you will gain peace of mind as your HR processes are in the hands of experts.
Read More...
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