Roles and Responsibilities
Responsible for chasing outstanding invoices from customers of our clients.
Contact overdue customers and chases for payment in accordance with rules set by the engagement
Proactively collect and escalate overdue accounts and ensures customer payment to terms
Document customer interactions into system
Maintain a ledger as part of the credit team
Performs basic reconciliations
Follow control and compliance regulations
Maintain accurate and up to date customer details and account records
Able to communicate with key stakeholders across different levels in a manner that leads to desired outcomes
Desired Skills:
Must have Experience in Fresher and Experience (BPO and non BPO) both can apply
Must have experience on Tele-collection/Tele performance in international
Debt collection /recovery experience is a plus
Good Communication & Verbal skills
Proficient Negotiation skills
Experience: 0 to 7 Years
- Experience0 - 1 Years
- No. of Openings40
- EducationHigher Secondary, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, Any Bachelor Degree
- RoleInternational Voice Process Executive
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office
- Face interview locationMumbai