Roles and Responsibilities
Responsible for chasing outstanding invoices from customers of our clients.
Contact overdue customers and chases for payment in accordance with rules set by the engagement
Proactively collect and escalate overdue accounts and ensures customer payment to terms
Document customer interactions into system
Maintain a ledger as part of the credit team
Performs basic reconciliations
Follow control and compliance regulations
Maintain accurate and up to date customer details and account records
Able to communicate with key stakeholders across different levels in a manner that leads to desired outcomes
Desired Skills:
Must have Experience in Fresher and Experience (BPO and non BPO) both can apply
Must have experience on Tele-collection/Tele performance in international
Debt collection /recovery experience is a plus
Good Communication & Verbal skills
Proficient Negotiation skills
Experience: 0 to 7 Years
Experience
0 - 1 Years
No. of Openings
40
Education
B.A, B.B.A, B.C.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, Diploma, Higher Secondary, Any Bachelor Degree
Role
International Voice Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Mumbai