International Voice Process Executive

Genesis HR Service

Job Title: Customer Support Executive - International Voice Process

Location: Hinjewadi Phase 3, Pune

Salary: LPA - LPA

Job Type: Full-Time (Work from Office)

Shift: 24/7 Rotational (5-day workweek, 2 rotational days off)

Key Responsibilities:

Handle customer inquiries and resolve issues via calls for international clients.

Provide excellent service and ensure customer satisfaction.

Maintain accurate records of interactions and follow standard operating procedures.

Work in a fast-paced environment and meet performance targets.

Eligibility Criteria:

Undergraduates/Graduates with 6+ months of experience in an international voice process.

Willingness to work in rotational shifts (including night shifts).

Immediate joiners preferred.

Relocation cases not considered.

Skills Required:

Excellent communication skills in English (verbal and written).

Strong problem-solving skills and customer-centric approach.

Ability to handle customer queries efficiently and professionally.

Benefits:

Competitive salary package.

Exposure to international clients and career growth opportunities.

Positive work environment with supportive management.

How to Apply:

Contact: (Varsha)

Email:

Join us and take your career to the next level!

• Experience

  1 - 7 Years

• No. of Openings

  10

• Education

  Professional Degree, Any Master Degree

• Role

  International Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office