Job Description

Language Required: Candidates should possess Fluent in English with Hindi / Malayalam / Kannada/ Telugu

• Calling to the customers to remind their due date of instalment.

• Reminder calls to delinquent customers who failed to make the payments.

• Explain the consequences to customer on not paying on time.

• Provide the options of payment channels for making the payment.

• Fix appointment for the field collections team if customer asks for collecting payment from home.

• Follow up with the customers till the payment is received.
  • Experience

    0 - 3 Years

  • No. of Openings

    15

  • Education

    Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree

  • Role

    International Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Alphentrix Global Services Private Limited

Alphentrix is a Resilient Business Process Management Company Synergized with the latest Technology and Skilled expertise in the Domain of BFSI, Telecom & Media, Retail & E-Commerce and Healthcare Services Complaint with Physical & Information Security Policies. We offer business values with Robust Domain Knowledge Combining Operational Excellence. Our strategy around a relentless commitment to provide superior services with world-class expertise.
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