International Telecaller

DataPure Technologies LLP

 Develop and manage client portfolios.

 Sustain business growth and profitability by maximizing value.

 Analyze customer data to improve customer experience.

 Hold product demonstrations for customers.

 Improve on boarding processes.

 Evaluate and improve tutorials and other communication infrastructure.

 Mediate between clients and the organization.

 Handle and resolve customer requests and complaints.

 Minimize customer churn.

 Aid in product design and product development.

Qualifications

 Communications or marketing degree.

 Highly organized and able to multitask.

 Self-driven and proactive nature.

 Excellent communication and interpersonal skills.

 Demonstrate leadership qualities.

 High computer literacy and ability to learn new software.

 Knowledge of customer success processes.

 Experience in document creation.

 Patient and active listener.

 Passion for service.

 Past experience dealing with US clients is a plus.

 Must be comfortable with the US Shift.

• Experience

  1 - 3 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  International Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office