Job Description
we Need Immediate Joiners with One Year of International Voice Support Experience
transport Radius Up to 30 Kms Subjectively Based On the Nodal Points Across the City.
notice Period : 15 Days Max
only Us Voice Experince Considerable Minimum One Year Exp
salary 40k
location Pune Hinjevadi
job Description: Verizon
wls Voice: Pune
tech Mahindra is Hiring Candidates Who have International Bpo Experience - Voice Process for Our Us Client.
roles and Responsibilities:
resolving Device Issues Using Troubleshooting Techniques and Providing Clear and Concise Information.
reviewing Account Information and Answering Questions About Billing or Services.
desired Candidate Profile: Minimum 1 Year of International Voice Experience in Customer Service (billing) [ Basic
technical & Sales] Candidates are Preferred
in Billing (understanding of Recurring Bills, Billing Cycle Changes, Due Date, Prorate Charges, Auto-pay &
surcharges, Service Charges, and Taxes)
experience Resolving Customer Issues, Billing, And/or Handling Product Q&a.
interest in Learning New Technologies.
experience Promoting And/or Selling Products and Services.
demonstrated Communication Skills.
the Clarity in Thought Process (able to Articulate His/ Her Thought)
ability to Handle Tough Situations with Customers.
strong Ability to Multitask and Take Fast Decisions Independently.
willing to Work in a 24*7 Environment (rotational Shifts/5 Days a Week).
customer Centric & Logical Thinking & Need to Be Enough Spontaneous
ensure Timely & Professional Responses to all Queries.
perks and Benefits
cab Facility Both Ways [ Pick Up and Drop Within Transport Radius]
immense Growth Opportunities
interview Rounds :
1st Level - Uat / Operations
2nd Level - Versant [ Need to Score 60 and Above]
job Type: Full-time
salary: 30, - 35, per Month
benefits:
health Insurance
provident Fund
schedule:
monday to Friday
us Shift
supplemental Pay Types
note-- Domestic Calling Experince Not Consiterable,