International Telecaller

Tiara Consultancy Services

Location - Andheri MIDC

Job Description

Outbound calls to insurances for claim status and eligibility verification

Denial documentation and further action

Calling the insurance carriers based on the appointment received by the clients.

Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

Calling insurance companies to get the status of the unpaid claims.

Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

Maintain the individual daily logs.

Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

Work cohesively in a team setting. Assist team members to achieve shared goals.

Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies

Communication / Issue escalation to seniors if there is any in a timely manner

Punctuality is expected all the time

Shift Timing: -/ -

No Cab Facility. Company Provide Travelling Allowance

HSC with 6 month experience in BPO and Graduate Fresher Can Apply

Good Communication in English

• Experience

  1 - 7 Years

• No. of Openings

  25

• Education

  Higher Secondary

• Role

  International Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office