Walk-Ins Interview International Telecaller

Telegrowth Bpo Llp

DESCRIPTIONS

* LOOKING FOR CANDIDATES WHO IS FRESHERS OR EXPERIENCED IN BPO/TELECALLER CENTER.

* SPEAKING ENGLISH IS MUST.

* WILLING TO WORK IN NIGHT SHIFT.

* NO WORK FR0M HOME.

* BOTH MALE AND FEMALE CAN APPLY.

* IMMEDIDATE JOINERS PREFERRED.

* TRAINING WILL BE PROVIDED.

* INCENTIVE WILL BE PROVIDED BAESD ON PERFORMANCE.

* LOCATION WEST KK NAGER near PONDICHERRY GUEST HOUSE.

JOB RESPONSIBILITES ;

* MANAGE OUTBOARD CALLS IN A TIMELY MANNER.

* FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .

* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .

* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .

* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .

* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .

* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS.

REQUIREMENTS AND SKILLS

* PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE .

* TRACK RECORD OF OVER - ACHIEVING QUOTA .

* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .

* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.

* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .

* HIGH SCHOOL DEGREE .

• Experience0 - 1 Years
• No. of Openings20
• EducationHigher Secondary, Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.E, B.Tech
• RoleInternational Telecaller
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Type of JobFull Time
• Work Location TypeWork from Office
• Walk-in interview locationOffice, 2, E Vanniar St, above Vishal's Fashion, New Bangaru Colony, KK Nagar West, K. K. Nagar, Ch