International Telecaller

Nklet Fit Pvt Ltd

Position: International Customer Service Executive

Location: Siliguri

Working Days: Monday to Friday (Sat-Sun are off)

Sales Generation:

Contact potential customers through outbound calls, emails, and other communication channels.

Identify customer needs and pitch relevant products or services.

Close sales to meet or exceed targets.

Customer Relationship Management:

Build and maintain strong relationships with customers.

Provide excellent after-sales service and support to ensure customer satisfaction.

Market Understanding:

Stay updated with UK market trends and customer preferences.

Understand the company's products and services thoroughly to provide accurate information.

Data Management:

Maintain accurate records of interactions, sales, and customer details in CRM systems.

Prepare daily, weekly, and monthly sales reports.

Collaboration:

Work closely with the marketing, customer service, and product teams to align strategies.

Share customer feedback to help improve products and services.

Key Requirements

Education: High school diploma or equivalent (Bachelors degree preferred).

Experience: 12 years in sales, BPO, or customer service (preferably in UK/International process).

Communication Skills: Excellent spoken and written English with a neutral or UK accent.

Sales Skills: Proven ability to meet and exceed sales targets.

Tech Savvy: Familiarity with CRM tools like Salesforce or Zoho.

Availability: Flexibility to work UK shift hours and weekends if needed.

Benefits:

10k-15k salary with performance-based incentives.

Training and career growth opportunities.

• Experience

  1 - 2 Years

• No. of Openings

  5

• Education

  Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management

• Role

  International Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  F28, 1st Floor, PBR Tower, Sevoke Road, Checkpost, Siliguri.