International Sales Manager

BSRI Solutions Pvt Ltd

About You:

�� You understand business processes and are able to relay them in a relevant and helpful way to customers and clients.

�� You enjoy building relationships with customers.

�� You possess the ability to prioritize and have excellent organizational skills.

�� You are known for data accuracy and following process while always looking for ways to be more efficient for yourself and the company.

What You'll Do:

�� Make outbound customer calls to In-Market customers to evaluate vehicle wants, needs and purchase timing.

�� Communicate with customers via email and Live Chat.

�� Answer inbound customer calls using Salesforce Service Cloud.

�� Perform online data entry for customer profile management.

�� Discuss available vehicles in each segment in a fun and exciting way.

�� Assist consumers in selecting vehicles that will fit their business needs.

�� Assign customers to specific dealers for follow-up opportunities.

�� Record customer interactions for future follow-up.

�� Work collaboratively in a team environment to ensure program success.

�� Assist with quality assurance and system testing tasks as needed.

�� Support company quality standards, policies, procedures and work instructions as outlined in the company quality management system documentation.

�� This job will require working with confidential information such as social security numbers, credit cards and customer information such as names and addresses.

�� Customers are located throughout the United States of America and Canada. You will pass customer information along to Dealerships also located throughout this geographic region.

What You'll Need:

�� Excellent communication skills, both written and verbal, in English.

�� Ability to work during standard hours of operation (9:00AM to 5:30PM Eastern Standard Time, 8hr shift) required.

�� Stable high speed internet connection throughout entirety of each shift.

�� High school diploma or general education degree (GED) plus at least one year of related experience; or equivalent

• Experience

  5 - 11 Years

• No. of Openings

  1

• Education

  Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed, Post Graduate Diploma, M.A, M.B.A/PGDM, Any Master Degree

• Role

  International Sales Manager

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office