Some of the key responsibilities of a FIT specialist in a travel company include:
1. Understanding Client Needs: FIT specialists need to be able to understand the unique needs and preferences of their clients, and use this information to create personalized travel itineraries that meet their requirements. This involves conducting in-depth interviews with clients to determine their travel goals, budget, and preferred travel style.
2. Destination Knowledge: FIT specialists must have a thorough knowledge of the destinations they are promoting to clients. This includes knowledge of local customs, culture, attractions, transportation options, and accommodations.
3. Planning and Coordination: FIT specialists are responsible for planning and coordinating all aspects of a client's travel itinerary, including flights, accommodation, transportation, and activities. They must work closely with travel suppliers such as airlines, hotels, and tour operators to ensure that all aspects of the itinerary are properly scheduled and executed.
4. Customer Service: FIT specialists are responsible for providing exceptional customer service to their clients. They must be responsive to client inquiries and concerns, and be able to handle any problems or issues that arise during the travel experience.
5. Sales and Marketing: FIT specialists must have strong sales and marketing skills in order to promote their travel packages and attract new clients. This involves developing marketing materials, attending trade shows and conferences, and building relationships with key travel industry contacts.
6. Negotiation Skills: FIT specialists may need to negotiate prices, contracts, and other terms with travel suppliers such as airlines, hotels, and tour operators to ensure that their clients receive the best value for their money.