Opening For International Customer Care Executive

  • icon job experience 0 - 6 Years
  • icon job opening 50 Openings
  • icon salary 2.5-4.3 Lac/Yr
  • icon job location Bhayander Mumbai
  • icon job posting Posted 23 days ago
  • Telephonic interview Telephonic interview

Job Description

Department: Finance/Accounts Receivable

Location : Bhayander West

Key Responsibilities:

* Manage and maintain accurate records of customer accounts, invoices, and payments.

* Monitor and track overdue payments, identify discrepancies, and resolve billing issues.

* Communicate with customers via phone, email, or mail to request payments and resolve disputes.

* Negotiate payment plans and settlements with customers.

* Update customer information and account status in the database.

* Collaborate with sales and customer service teams to resolve customer complaints.

* Meet or exceed monthly collection targets.

* Analyze accounts and identify trends to recommend process improvements.

* Comply with company policies, industry regulations, and legal requirement

Contact: HR Rekha

  • Experience

    0 - 6 Years

  • No. of Openings

    50

  • Education

    Higher Secondary, Secondary School, B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.Sc

  • Role

    International Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time (Night Shift)

  • Work Location Type

    Work from Office

About Epicenter Technology PVT Limited

Epicenter is a 21-year-old Technology & BPM organization, focused on Process Improvement, Cost Reduction, Increasing Revenue & Superior Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them transform operations and drive better business outcomes through agility, innovative technology and operational excellence.
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