Opening For International Customer Care Executive

Epicenter Technology PVT Limited

Department: Finance/Accounts Receivable

Location : Bhayander West

Key Responsibilities:

* Manage and maintain accurate records of customer accounts, invoices, and payments.

* Monitor and track overdue payments, identify discrepancies, and resolve billing issues.

* Communicate with customers via phone, email, or mail to request payments and resolve disputes.

* Negotiate payment plans and settlements with customers.

* Update customer information and account status in the database.

* Collaborate with sales and customer service teams to resolve customer complaints.

* Meet or exceed monthly collection targets.

* Analyze accounts and identify trends to recommend process improvements.

* Comply with company policies, industry regulations, and legal requirement

Contact: HR Rekha

• Experience

  0 - 6 Years

• No. of Openings

  50

• Education

  Higher Secondary, Secondary School, B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.Sc

• Role

  International Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office