Dear Candidate,
Greetings...!!!!!!!
We are hiring for the position of Customer Care Specialist / Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.
We are looking for eligible candidates who have a thirst to excel in the BPO industry.
Job Description:
Education: Min 12th passed / Any Graduation.
Pre-requisite: Excellent Communication skills.
Experience: Min 2 years experience in any international outbound/inbound voice process (Preferably worked for International Sales process)
Need Candidates with Good Speaking skills.
Working days: 6 days working, with roaster offs.
Shifts: US shift (Morning Shift) (Inbound Voice)
Work Location: Rajarhat, Kolkata
Responsibilities:-
ge incoming phone calls
tify and assess customers needs to achieve satisfaction
ide accurate, valid and complete information by using the right methods/tools
le customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
ow communication procedures, guidelines and policies
Requirements:-
1. Proven customer care experience or experience as a Travel Sales Representative
2. Strong phone contact handling skills and active listening
3. Customer orientation and ability to adapt/respond to different types of characters.
4. Excellent communication and interpersonal skills
Regards,
Pritha Parida
Sr. HR Executive
Experience
2 - 5 Years
No. of Openings
20
Education
Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree
Role
International BPO
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
2 - 5 Years
20 Openings
1.8 - 3.3 Lac/Yr
Face-to-Face interview
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