Job Details
Title Description
Department: Business
Job Title: Internal Sales Representative
Job Code: IT-002
Job Grade: ISR
Job Description
s Target Achievement
Meet or exceed monthly, quarterly, and annual sales targets as set by the company.
Develop and implement effective sales strategies to maximize revenue and market share.
Continuously monitor sales performance and take proactive measures to achieve targets.
2. Customer Relationship Management
Build and maintain strong relationships with existing and potential customers.
Identify customer needs and provide appropriate product or service solutions
Handle customer inquiries, complaints, and requests in a timely and professional manner.
3. Sales Pipeline Management
Identify and pursue new sales opportunities to expand the customer base
Qualify leads, conduct product presentations, and negotiate contracts over calls
Track and manage the sales pipeline, ensuring accurate and up-to-date records
4. Product Knowledge and Expertise
Stay updated on product features, benefits, and competitive advantages
Conduct research on market trends, competitor activities, and customer preferences
Demonstrate in-depth knowledge of products and effectively communicate their value to customers
5. Collaboration and Reporting
Collaborate with cross-functional teams, including marketing and customer support, to drive sales initiatives
Provide regular reports on sales activities, progress, and forecasts
Participate in team meetings and contribute to the overall sales strategy and process improvement
6. Continuous Learning and Professional Development
Actively seek opportunities to enhance sales skills and knowledge through training programs, workshops, and industry events
Stay updated on industry best practices and emerging sales techniques