Job Details
Title Description
Department: Business
Job Title: Internal Sales Representative
Job Code: IT-002
Job Grade: ISR
Job Description
s Target Achievement
• Meet or exceed monthly, quarterly, and annual sales targets as set by the company.
• Develop and implement effective sales strategies to maximize revenue and market share.
• Continuously monitor sales performance and take proactive measures to achieve targets.
2. Customer Relationship Management
• Build and maintain strong relationships with existing and potential customers.
• Identify customer needs and provide appropriate product or service solutions
• Handle customer inquiries, complaints, and requests in a timely and professional manner.
3. Sales Pipeline Management
• Identify and pursue new sales opportunities to expand the customer base
• Qualify leads, conduct product presentations, and negotiate contracts over calls
• Track and manage the sales pipeline, ensuring accurate and up-to-date records
4. Product Knowledge and Expertise
• Stay updated on product features, benefits, and competitive advantages
• Conduct research on market trends, competitor activities, and customer preferences
• Demonstrate in-depth knowledge of products and effectively communicate their value to customers
5. Collaboration and Reporting
• Collaborate with cross-functional teams, including marketing and customer support, to drive sales initiatives
• Provide regular reports on sales activities, progress, and forecasts
• Participate in team meetings and contribute to the overall sales strategy and process improvement
6. Continuous Learning and Professional Development
• Actively seek opportunities to enhance sales skills and knowledge through training programs, workshops, and industry events
• Stay updated on industry best practices and emerging sales techniques