Sales Tele Callers Executive
Job Types: Full-time, Regular / Permanent
Introduction
At Maven Tech Services, we prioritise the act of enriching customer interaction over everything else. Were looking for a skilled tele caller to join as a customer service representative to enable the same. Tele calling work involves learning processes and scripts, so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal tele caller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.
Objectives of this role
Understand customer psyche and record both successful and unsuccessful sales methods
Handle huge volumes of inbound and outbound telecalling
Improve organisational efficiency through diligent observation skills as a Inside Sales Represtative
Help the company grow by finding opportunities in customer requirements
Resolve complaints, provide solutions and follow up with customers
Sales Life Cycle Management from Lead Generation to closer
Customer Relationship Management
Responsibilities
Sales Life Cycle Management from Lead Generation to closer
Customer Relationship Management
Foster relationships with existing clients, and build a rapport with potential clients
Make reports and documentation based on conversations that took place during telecalling
Report the analysis and observation to the team lead
Adhere to organisational guidelines and methodology while telecalling
Generate sales by making cold calls to active or old clients
Make outbound calls to potential customers to introduce our products/services.
Follow up on leads generated through various marketing campaigns/social media
Build rapport with prospects and provide information about our offerings.
Maintain accurate records of interactions and follow-up actions
Required skill
1 - 3 Years
2 Openings
1.3-2.5 Lac/Yr
Face-to-Face interview
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