Inside Sales Executive

Macro Hire

Job Role :

• Managing large amounts of inbound and outbound calls (mostly outbound) in a timely

manner

• Following call canter “scripts” when handling different topics

• Identify customers’ needs, clarify information, research every issue and provide solutions

• Seize opportunities to build comfort with customers and hand-hold them in navigating

through the course of their treatment, closing the sale of treatment

• Build sustainable relationships and engage customers by taking the extra mile

• Keep records of all conversations in our call center database in a comprehensible way

• Entering patient information into a CRM tool

• Developing the knowledge of customer needs and trends to improve customer

satisfaction and loyalty

• Frequently attend training seminars to improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets

Requirements

• Previous experience in a customer sales role selling high-value or involved products

(health, education, travel, insurance, etc.)

• Track record of over-achieving targets

• Strong phone and verbal communication skills along with active listening and

interpersonal skills

• Familiarity with CRM systems, telephony systems and practices and data entry skills

• Customer focus and adaptability to different personality types

• Ability to multi-task, set priorities, manage time effectively and manage multiple

expectations in a fast-paced environment

• Ability to empathize with customers and build a relationship

• Good sales skills and ability to work in high pressure environment

• Undergraduate degree

• Fluency in English + Hindi or two regional languages (Kannada, Tamil, Telugu) is

mandatory

• Experience

  1 - 5 Years

• No. of Openings

  30

• Education

  Any Bachelor Degree

• Role

  Inside Sales Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office