Inside Sales Associate

Crave By Leena

About the role : Hospitality Industry Candidates Preferred

We have an excellent opportunity for a Inside Sales & Customer Experience Associate. This is your chance to bring your love of baking and talk about Bangalore’s one and only Vegan bakery to the customers. Enticing customers while staying focused on giving great service over the phone and manage website orders while building on your product knowledge as you go.

Responsibilities and Duties

Take orders on the phone and providing the best customer service

Can manage point of Sales system and do store billing for all the orders

We are an online focused business, so managing theme cake pictures on the website for customers to order

Provide strong and professional Customer Service

Calculate costing for products

Manage orders from Website, Swiggy, Zomato and other social media platforms.

Manage day to day small operations in the Bakery

Manage and coordinate between the production team and delivery personnel to ensure deliveries are reaching on time and orders are made as per customers requirements.

Provide strong and efficient administrative support

Required Experience and Qualifications

Preferred 2-year Sales & Customer Service, Call Centre Role or Restaurant/cloud kitchen customer-facing experience

Excellent communication and writing in English.

Ideally with a relevant degree or diploma in Hotel, Hospitality or Tourism management.

Good Computer skills and knowledge of Google Maps.

Experience in any CRM or restaurant billing system is an advantage

Good customer service, communications and interpersonal skills are a must.

Benefits

Flexibility along with a lot of learning along with the way

Perks and Bonuses

Food, Cakes and Cookies all day, every day.

Health Insurance and PF contribution upto completion on 3 month probation.

Job Type: Full-time Salary: ₹25, - 30,000 per month + up to ₹20,000 sales incentives

Schedule: Day shift 6 Day work week. 10 hours per day

Experience:

work: 1 year (Minimum Required

• Experience

  1 - 4 Years

• No. of Openings

  3

• Education

  Higher Secondary

• Role

  Inside Sales Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office