Job brief: -
The Outbound/inbound Sales Representative is responsible for promoting the Company's products and services and selling those products and services with new and existing customers by telephone & email. The primary focus of the Inbound Sales Representative is to introduce potential customers to auto parts and services they may have previously purchased or are now purchasing from a competitor.
What does an Inside Sales Representative do?
An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Responsibilities: -
1. Provide customer service, evaluate the customer's needs, and answer questions regarding parts, pricing, product availability, and services.
2. Provide relevant information on warranties, price, and quality of parts, delivery times and payment methods.
3. Complete internal documents supporting any transaction (credits, invoices, work order, etc.)
4. Prospect and develop relationships with potential customers to cultivate new business.
5. Inform customers of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
6. Advise customers on substitution or modification of part when part requested is not available.
7. Process orders - perform order entry, review orders for correct handling, pricing, quantities and shipping data (may dispatch orders in some locations).
8. Follow-up with customers as needed.
9. May evaluate and propose appropriate prices for parts by considering various criteria.
10. Assume other duties as assigned.
11. Maintain and grow current customer relationships
12. Ensure customer satisfaction through efficient and timely processing of parts orders.
13. Ability to multitask, prioritize, and manage time effectively.
14. Within the guidelines of company policies an
Experience
0 - 1 Years
No. of Openings
10
Education
B.A, B.B.A, B.C.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School
Role
Inside Sales Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office