Inside Sales Associate

HappyLocate

HappyLocate is hiring for Inside Sales Associate for #Bangalore Location & looking for immediate joiners only / early joiners who can join within 2 weeks.

JD :

1. Provide customers with product and service information.

2. Manage end to end customer life cycle: from customer on-boarding to post service engagement with customers.

3. Excellent on Negotiations

4. Responsible for end-to-end lead conversion.

5. Handle customer inquiries via Telephone, Live Chat & and by email.

6. Coordinating with vendors to ensure quality service to customers.

7. Manage escalated service concerns received from customers.

8. Identify and escalate priority issues.

9. Document all calls information according to standard operating procedures (SOP)

10. Operating on CRM tools (Freshdesk)

11. Strong Aptitude for Customer Experience, Customer Satisfaction and Customer Delight. 12. Excellent Communication Skills - both English & Hindi, any local language is desirable.

Work from Office only

Job Location: Bangalore (Work from Office) Brigade Magnum, kodigenahalli gate, hebbal.

Shift: 8:30 AM to 9 PM (Rotational shift any 9 hours)

Week Off: 5 Days Week Off in a month

Role Type: Full Time with HappyLocate

Company payroll

Perks & Benefits:

• High Incentive Role

• Employees in this role are eligible for Appraisal 6 times in a year

• Health Insurance for employee, spouse & 2 children up to 4 LPA

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  Higher Secondary, Any Bachelor Degree, Secondary School

• Role

  Inside Sales Associate

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office