Looking For Information Technology Engineer

Hindustan System Co.

Troubleshooting

Helpdesk engineers troubleshoot hardware, software, and networking issues. They may also help with software and hardware installation, and system upgrades.

Communication

Helpdesk engineers communicate with customers via phone, email, or chat. They should understand the customer's needs and provide clear instructions.

Monitoring systems

Helpdesk engineers monitor systems and software continuously to detect problems before they occur.

Reporting

Helpdesk engineers prepare accurate and timely reports. They should ensure that all issues and problems are properly documented and logged.

Advising on upgrades

Helpdesk engineers may advise on software or hardware upgrades.

Customer service

Helpdesk engineers should communicate well with customers, pay attention to their concerns, and provide clear, regular updates.

Other skills that are helpful for an IT helpdesk engineer include: an interest in how computers work, a logical and methodical approach, technical ability and analytical skills, a helpful and patient manner, and good communication skills and tact.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Higher Secondary

• Role

  Information Technology Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office